Digital Transformation

New York City’s bureaucracies were designed in an era of telegrams, switchboards and printed memos — and it shows. Experts know that poor technology choices and ineffective leadership costs our city literally millions of dollars a day. The public knows that interacting with city agencies is often frustratingly slow and unsatisfying. And then COVID hit and organizations voluntarily stepped in to build websites to help New Yorkers find testing and vaccine locations because our city’s multi-billion-dollar technology and healthcare agencies couldn’t figure out how.What an absolutely embarrassment and tragedy.Everyone knows our city’s agencies need an upgrade, but not enough people in power are fighting the bureaucrats, private contracts and union bosses standing in the way.I will. And I know how!

 

1. Digital Service Organizations (DSOs) are a relatively new type of group organized within government agencies that use open source technology and agile production techniques to modernize government services and the bureaucracies that provide them.

2. Creation of A 2-1-1- System For NYC: create an open source directory of all available health, human and social services available in New York City, and make that information accessible on your computer, your phone and through partner organizations throughout the city.

3. Introduction of cutting-edge transparency and participatory democracy tools to help organize and enhance the civic engagement experience for the public and create a place for New Yorkers to provide feedback to government agencies.

4. Creation of OpenNYC app: Work with the  Commission on Public Information and Communication (COPIC) to create a unified interface for information about city agencies, such as their budgets, expenses, capital projects, social services, performance indicators, and more

5. Make a demanding push for NYC MESH`s Community Internet Based Network to be installed on all government owned buildings in order to provide affordable, fast, and reliable internet for all New Yorkers regardless of income or location.